REVENUE SWITCH — TERMS OF SERVICE

Last Updated: August 2026
Website: https://revenueswitch.online
Company: Revenue Switch
Official Contact: hello@revenueswitch.online

1. ACCEPTANCE OF TERMS & B2B RELATIONSHIP

These Terms of Service ("Terms") constitute a legally binding commercial agreement between Revenue Switch ("Company", "we", "us", or "our") and the client, business, or individual ("Client", "you", or "your") accessing our website (revenueswitch.online), purchasing our services, or subscribing to our digital hubs via Whop or direct invoice.

By checking the acceptance box at checkout, submitting payment, or onboarding with our team, you confirm that you are purchasing services for commercial/business purposes and agree to be bound by these Terms and our incorporated Return & Refund Policy and Privacy Policy.

2. SCOPE OF SERVICES & METHODOLOGY

Revenue Switch is a full-stack e-commerce conversion rate optimization (CRO), bespoke UI/UX design, and frontend software engineering agency. We execute services through our proprietary framework, The Revenue Machine System™ (Diagnose, Engineer, Test, Scale).

Our offerings include:

Conversion-Optimized Store Builds: Full custom store rebuilds and from-scratch launches engineered on Shopify / Shopify Plus.
Ongoing CRO & A/B Testing: Continuous bi-weekly experimentation sprints, heuristic research, and multivariate split tests.
Landing Pages & Funnel Builds: Bespoke campaign pages, advertorials, and 1-click post-purchase upsell architectures.
Bespoke Technical Engineering: Custom frontend speed coding, API integrations, and specialized conversion consulting.
Digital Resources & Mastermind: 'The Top 10% Club' private community, SOPs, and optimization checklists.

3. CLIENT OBLIGATIONS & COLLABORATION

To ensure successful project execution, the Client agrees to:

Grant Necessary Access: Provide timely Shopify collaborator permissions, Google Analytics (GA4) access, ad manager view access, and repository credentials where applicable.
Provide Brand Assets: Supply high-resolution product imagery, branding guidelines, accurate product information, and necessary legal copy.
Timely Communication: Review deliverables and provide consolidated, constructive feedback in a timely manner.

4. PROJECT TIMELINES, DELIVERY & DELAY TERMS

A. Good-Faith Timeline Estimates

All project schedules, milestones, and delivery estimates communicated by Revenue Switch (e.g., 5–10 business days for Funnels or 3–6 weeks for Store Builds) are commercial estimates provided in good faith and do not represent guaranteed or rigid contractual deadlines.

B. Collaborative Time Extensions

E-commerce engineering is an iterative process. Delivery timelines may naturally be extended due to:

The depth, complexity, or number of client-requested revision cycles.
Client delays in providing store access, feedback, or content assets.
Third-party technical factors (Shopify platform updates, app incompatibilities, domain propagation, or payment processor verifications).

Delays resulting from ongoing revision rounds, collaborative refinements, or external technical dependencies do NOT constitute a breach of contract or grounds for a refund.

5. REVISION CYCLES & CLIENT INACTIVITY

A. Revisions

Revenue Switch provides structured revision rounds during the active design and development phases to ensure high-quality delivery aligned with the agreed project scope. Substantial additions of new pages, features, or fundamental scope pivots requested after approval of initial wireframes will be quoted separately as out-of-scope work.

B. Client Inactivity & Dormant Projects

If a Client fails to communicate, provide feedback, or supply required assets for thirty (30) consecutive business days, Revenue Switch reserves the right to place the project on administrative hold (Dormant status). All fees paid remain strictly non-refundable. Reactivation of a dormant project may be subject to a scheduling reactivation fee based on current team availability.

6. INTELLECTUAL PROPERTY & OWNERSHIP RIGHTS

A. Client Deliverables

Upon full, final, and cleared payment of all project fees, the Client receives complete ownership of the custom design assets, written direct-response copy, and custom code files developed specifically for their live store.

B. Proprietary Agency Frameworks

Revenue Switch retains all worldwide rights, title, and ownership of its proprietary methodologies, internal audit frameworks (including The Revenue Machine System™), reusable code libraries, boilerplate scripts, and consulting frameworks.

C. Marketing & Case Study Rights

Revenue Switch reserves the right to document, showcase, and publish anonymized performance data, conversion metrics (e.g., CVR and AOV improvements), visual screenshots, and video teardowns of the work performed for marketing, portfolio, and educational purposes.

7. PAYMENT TERMS, BILLING & RETAINER CANCELLATIONS

Payment Processing: Payments are securely processed through Whop, Stripe, or authorized merchant gateways.
Taxes: All prices are quoted exclusive of applicable sales taxes or VAT unless explicitly stated otherwise.
Retainer Billing: Ongoing monthly CRO retainers operate on a recurring thirty (30) day billing schedule.
Retainer Cancellation: You may cancel an ongoing monthly retainer at any time by sending written notice to hello@revenueswitch.online at least seven (7) business days prior to the next billing date. Processed monthly retainer fees are non-refundable.

8. EARNINGS & PERFORMANCE DISCLAIMER

Revenue Switch applies rigorous behavioral science, conversion psychology, and custom code to maximize store efficiency. However, commercial e-commerce success depends on external marketplace factors beyond our control (including product pricing, market demand, ad budget scale, creative fatigue, fulfillment, and economic trends).

Revenue Switch makes NO guarantee of specific revenue figures, monetary returns, or exact conversion rate percentages. Benchmarks and case study examples referenced in our marketing (such as +64% to +312% CVR lifts) reflect historical performance and do not constitute a financial guarantee for your specific store.

9. LIMITATION OF LIABILITY & WARRANTIES

"As-Is" Delivery: Services are delivered using professional industry standards. Except as expressly stated, services are provided on an "as-is" and "as-available" basis.
Liability Cap: To the maximum extent permitted by law, Revenue Switch’s total aggregate liability arising out of or related to these Terms or our services shall be strictly capped at the total amount paid by the Client to Revenue Switch during the thirty (30) days immediately preceding the event giving rise to liability.
Consequential Damages: Revenue Switch shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, data loss, or business interruption.

10. THIRD-PARTY PLATFORMS & SERVICES

Revenue Switch integrates with third-party platforms (including Shopify, Shopify Plus, Meta Ads, Google Analytics, Klaviyo, and Whop). We are not responsible for downtime, API deprecations, policy changes, or algorithmic shifts initiated by these third-party platforms.

11. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with applicable commercial and business laws. Both parties agree to attempt to resolve any dispute through direct, good-faith negotiation via hello@revenueswitch.online before pursuing external legal proceedings or filing merchant disputes.